Privacy Policy
How A&D Voyage handles your personal information with transparency and care.
At A&D Voyage, we respect your privacy. This policy clearly explains what information we collect when you use our website or contact us, how we use it to organize your travel, and your rights.
1. Information We Collect
Contact information: Name, phone/WhatsApp number, and email address when you submit an inquiry or message us.
Trip details: Requested travel dates, chosen tour or destination, group size, pickup location preferences, and any specific notes or questions you share.
Technical data: Standard website usage data (such as page views and general navigation patterns) to help improve our site speed and layout.
2. How We Use Your Information
To respond to your inquiries and provide customized itinerary proposals and clear pricing.
To organize logistical arrangements for your journey, such as room allocations and coordination with drivers and local guides.
To communicate with you via WhatsApp or phone before and during your trip for logistical updates.
3. What We Never Do
We do not sell, rent, or trade your personal information with third-party marketing companies or data brokers.
We do not send unsolicited promotional mailings or spam.
4. Sharing with Service Providers
We only share necessary information (such as traveler names) with the direct operational partners involved in your journey — including transport drivers, registered local guides, and booked accommodations.
5. Data Retention & Your Rights
We keep your inquiry details only as long as necessary to manage your booking, maintain accounting records, and assist with future trip inquiries.
You may ask us at any time to review, update, or delete your contact information from our records by messaging our team directly on WhatsApp or calling our customer line.
Have Questions About Our Policies?
Questions about how we handle your data? Reach out to our team at any time.